3. NO FINANCIAL OR INVESTMENT ADVICE

CWDT provides technical, educational and informational services.

Nothing provided by CWDT should be interpreted as a guarantee of profit, guaranteed return or guaranteed trading result.

Trading and the use of automated trading systems involve financial risk and can result in partial or complete loss of trading capital.

Expert Advisors, setfiles, indicators, signals, monitoring tools, technical management, backtests, forward tests, Demo results, historical results and previous trading performance do not guarantee future results.

The client remains responsible for their own:

• trading accounts;

• trading capital;

• deposits;

• withdrawals;

• risk decisions;

• personal trading decisions;

• acceptance of technical configurations;

• and use of any trading system.

The separate Legal & Trading Risk Disclaimer forms an important part of the CWDT legal framework and should be reviewed before purchasing or using a CWDT service.

5. SETUP PLAN AND COST OVERVIEW BEFORE PAYMENT

Before the Professional VPS Startup Service begins, CWDT will determine the intended technical environment together with the client.

Where applicable, CWDT will identify:

• number of VPS servers;

• number of MT5 terminals;

• broker environments;

• trading accounts;

• Expert Advisors;

• licences;

• setfiles;

• monitoring requirements;

• autostart requirements;

• technical-support requirements;

• third-party products;

• recurring third-party costs;

• optional ongoing CWDT services;

• and other relevant technical requirements.

The cost overview distinguishes between applicable:

• one-time costs;

• recurring or monthly costs;

• third-party costs;

• and, where relevant, client-selected trading funds.

The client must approve the agreed technical scope before CWDT begins the paid setup.

If additional VPS servers or exceptional additional work are required, CWDT will inform the client and include the additional cost in the plan before approval.

7. THIRD-PARTY COSTS AND CLIENT-SELECTED TRADING FUNDS

Unless expressly stated otherwise, external or third-party products and services are separate from CWDT service fees.

Examples can include:

• VPS hosting fees;

• third-party Expert Advisor purchases;

• EA licence fees;

• software subscriptions;

• monitoring-service subscriptions;

• broker-related costs;

• trading spreads;

• commissions;

• swaps;

• platform costs;

• and other external products or services.

Trading-account deposits are not CWDT fees.

Trading capital is not paid to CWDT.

CWDT does not determine or recommend how much trading capital the client should invest or deposit.

For technical or cost-planning purposes, an amount independently chosen by the client can be shown in a cost overview.

The client independently determines how much capital they wish to deposit or maintain in a trading account.

CWDT does not take custody of client trading funds.

9. WHEN A NEW STARTUP SERVICE MAY APPLY

A new €500 Professional VPS Startup Service may apply where a VPS:

• has never received its complete CWDT initial setup;

• is replaced by another VPS;

• is completely rebuilt;

• is reinstalled;

• or is materially changed to the extent that a new complete technical setup is required.

CWDT will inform the client before a new Startup Service is charged or new paid startup work begins.

Each additional VPS requiring its own complete CWDT technical setup requires its own applicable Startup Service.

11. CWDT MEMBERSHIP AND TECHNICAL MANAGED SERVICES

CWDT uses different Membership and Technical Managed Services Levels.

The applicable Level is determined by the technical environment and service scope.

Trading capital, account balance and account equity do not determine the technical service Level.

LEVEL 1 — PALLADIUM

Level 1 is primarily a self-managed Membership.

The member is responsible for their own technical environment and can receive access to applicable CWDT:

• tools;

• setfiles;

• indicators;

• educational content;

• research resources;

• and community resources.

Level 1 does not include ongoing personal technical management of the client's complete environment unless separately agreed.

LEVEL 2 — IRIDIUM

Capacity up to:

• 1 managed VPS;

• 1 managed MT5 terminal;

• maximum 10 Expert Advisors per MT5 terminal.

LEVEL 3 — RHODIUM

Capacity up to:

• 1 managed VPS;

• 5 managed MT5 terminals;

• maximum 10 Expert Advisors per MT5 terminal.

LEVEL 4 — OSMIUM

Capacity up to:

• 2 managed VPS servers;

• 10 managed MT5 terminals;

• maximum 10 Expert Advisors per MT5 terminal.

LEVEL 5 — PLATINUM

Capacity up to:

• 3 managed VPS servers;

• 15 managed MT5 terminals;

• maximum 10 Expert Advisors per MT5 terminal.

LEVEL 6 — ENTERPRISE / CUSTOM

Level 6 applies when, for example:

• 4 or more managed VPS servers are required;

• 16 or more managed MT5 terminals are required;

• or custom technical infrastructure or management beyond Level 5 is required.

Level 6 pricing, capacity and service coverage are individually agreed following review of the applicable environment.

The maximum of 10 Expert Advisors per MT5 terminal also applies to Level 6.

Levels 2–6 include the applicable Level 1 resources where stated in the applicable Membership or service description.

13. MT5 TERMINALS AND EXPERT ADVISOR CAPACITY

Level capacity is counted in managed MT5 terminals.

Each managed trading account requires at least one dedicated managed MT5 terminal.

The standard maximum is:

10 EXPERT ADVISORS PER MT5 TERMINAL

An account using more than 10 Expert Advisors requires additional MT5 terminals.

For example:

• 1–10 Expert Advisors require at least 1 MT5 terminal;

• 11–20 Expert Advisors require at least 2 MT5 terminals;

• 21–30 Expert Advisors require at least 3 MT5 terminals.

Each MT5 terminal counts toward the terminal limit of the applicable Level.

A higher Level increases the permitted infrastructure capacity but never increases the maximum number of Expert Advisors per MT5 terminal.

This maximum is an internal CWDT operational and risk-control standard.

15. CLIENT APPROVAL BEFORE MATERIAL CHANGES

Material changes to an actively managed environment require the client's prior approval.

This includes material changes to:

• active Expert Advisors or the active strategy;

• setfiles;

• lot size;

• leverage-related configuration;

• risk settings;

• material trading parameters;

• trading-account structure;

• or broker environment.

Routine technical maintenance, troubleshooting and non-material technical corrections may be performed without separate approval where reasonably required to maintain the agreed environment.

In urgent situations, CWDT may take temporary protective measures without prior approval, such as:

• disabling an Expert Advisor;

• pausing automated trading;

• stopping new automated entries;

• or taking another temporary technical safety measure,

where reasonably necessary to protect the technical integrity of the environment.

Temporary protective measures do not include closing open trading positions unless the client has expressly instructed this.

The client will be informed as soon as reasonably possible.

Any lasting material change then requires the client's prior approval.

17. CLIENT-OWNED AND SELLER-PROVIDED SETFILES

Where the client does not have an applicable active CWDT Membership providing access to proprietary CWDT setfiles, the environment can use applicable:

• client-owned setfiles;

• or seller-provided setfiles.

These setfiles are not automatically tested by CWDT.

The client remains responsible for testing them before Live use.

CWDT does not automatically represent client-owned or seller-provided setfiles as:

• independently validated by CWDT;

• suitable for a specific risk profile;

• profitable;

• or appropriate for every market condition.

Demo testing before Live use is strongly recommended.

19. END OF MEMBERSHIP AND CWDT PROPRIETARY RESOURCES

When access to an applicable CWDT Membership or Managed Service ends, the right to use subscription-only CWDT resources can also end.

Where CWDT is actively managing the technical environment, CWDT may remove or disable applicable subscription-only CWDT resources as part of the technical handover, where reasonably possible and appropriate.

For self-managed environments, the client is responsible for ceasing unauthorised use of subscription-only CWDT resources after the applicable usage right ends.

Third-party products owned or licensed directly by the client remain subject to the applicable third-party provider's licence conditions.

21. PERFORMANCE EVALUATION

Automated-trading systems should not be judged solely on one trade, one day or one short period.

Where applicable, evaluation can consider:

• longer-term development;

• drawdown;

• system stability;

• Expert Advisor behaviour;

• technical consistency;

• differences between Demo and Live conditions;

• broker differences;

• and the complete technical environment.

Past performance, backtests, forward tests and Demo results remain no guarantee of future results.

23. 7-DAY PAYMENT GRACE PERIOD

If a recurring CWDT subscription payment fails or cannot be completed, a 7-day payment grace period applies from the applicable failed-payment notification or billing event.

During an applicable grace period:

• the client has an opportunity to resolve the payment issue;

• the managed environment is not treated as immediately terminated solely because of the failed payment;

• CWDT may limit non-essential updates, modifications or other technical work while the payment issue remains unresolved;

• and reasonable safety-related technical action may still be taken where necessary to protect the technical integrity of the environment.

If payment is not successfully resolved within the applicable grace period, the managed service can end.

A payment grace period does not create another €500 Startup Service charge for a VPS that has

already received its complete initial CWDT setup.

25. TECHNICAL HANDOVER

When ongoing CWDT Technical Managed Services end, the environment may be handed back to the client.

Where applicable, handover can include:

• ending CWDT ongoing technical management;

• removing applicable CWDT remote access;

• removing or disabling subscription-only CWDT resources where applicable;

• identifying the current technical status of the environment;

• and returning ongoing technical responsibility to the client.

After handover, the client should change any relevant credentials that were previously shared for technical-management purposes.

The client becomes responsible for ongoing:

• VPS maintenance;

• MT5 maintenance;

• software updates;

• monitoring;

• Expert Advisor management;

• setfile management;

• restart checks;

• troubleshooting;

• security;

• and other technical operations.

Any exceptional paid handover or migration work outside the normal termination process will be discussed and approved before it is charged.

27. CLIENT RESPONSIBILITIES

The client must provide the information, access and cooperation reasonably required to complete the agreed technical work.

Depending on the environment, this can include:

• VPS access;

• broker information;

• correct MT5 account details;

• correct MT5 server information;

• Expert Advisor files;

• EA licences;

• platform access;

• monitoring permissions;

• cooperation with email verification;

• cooperation with 2FA verification where technically necessary;

• and other reasonably required technical information.

The client remains responsible for:

• identity verification;

• personal broker questions;

• account ownership;

• deposits;

• withdrawals;

• trading capital;

• risk;

• and personal trading decisions.

31. SUPPORT HOURS AND CHANNELS

Personal client support is available:

MONDAY TO SUNDAY

13:00–20:00 — DUTCH TIME / EUROPE-AMSTERDAM

The normal support channels are:

WhatsApp
For urgent technical matters relating to an active CWDT service.

Email
For non-urgent, detailed or administrative questions.

Telegram
Primarily for the CWDT community and general community communication. Telegram community access does not constitute personal technical support.

Monitoring tools and automated systems can continue operating outside support hours.

This does not create:

• 24/7 personal support;

• guaranteed immediate intervention;

• guaranteed response times;

• or guaranteed continuous monitoring by a person.

33. AUTOSTART AND RESTART CONFIGURATION

Where included, CWDT can configure an environment so applicable trading software can restart following:

• VPS restart;

• Windows restart;

• planned updates;

• or other supported technical events.

Autostart or restart configuration does not guarantee uninterrupted operation.

Software failures, operating-system changes, third-party updates, broker outages, VPS outages and other external events can still affect the environment.

37. CLIENT FUNDS

CWDT does not take custody of client trading funds.

Client deposits remain between the client and the applicable broker or financial-service provider.

CWDT does not:

• receive client trading deposits as custodian;

• hold client trading balances;

• own client trading capital;

• determine how much a client must invest;

• or control client withdrawals as owner of the funds.

Where CWDT provides technical assistance with a broker environment, ownership of the trading account remains with the client.

39. SERVICE AVAILABILITY

CWDT will use reasonable efforts to provide the agreed technical service.

Uninterrupted availability cannot be guaranteed.

Service may be affected by circumstances including:

• third-party outages;

• VPS outages;

• broker outages;

• software updates;

• MetaTrader changes;

• licence failures;

• internet failures;

• security incidents;

• maintenance;

• technical incompatibility;

• provider restrictions;

• force majeure;

• or other circumstances outside CWDT's reasonable control.

41. CONSUMER RIGHT OF WITHDRAWAL — PROFESSIONAL VPS STARTUP SERVICE

Where mandatory consumer law provides a statutory right of withdrawal for a distance purchase, an eligible consumer may have a 14-day withdrawal period.

If the client wants CWDT to begin the Professional VPS Startup Service during this statutory withdrawal period, CWDT will ask the client to expressly request early commencement of the service.

If the client withdraws after the service has begun at their express request but before the service has been fully performed, CWDT may charge a proportionate amount for the work already performed, calculated in relation to the agreed €500 service price, where legally permitted.

Any remaining amount will be refunded where required by applicable law.

Where the service has been fully performed during the withdrawal period after the consumer expressly requested early performance and acknowledged the applicable legal consequence, the statutory right of withdrawal may end where permitted by law.

Mandatory consumer rights are not excluded by these Service Terms.

43. SUBSCRIPTIONS AND CANCELLATION

Recurring Memberships and Technical Managed Services remain active subject to the applicable payment and cancellation arrangement.

Cancelling a recurring subscription stops future ongoing service in accordance with the applicable:

• billing cycle;

• payment status;

• grace period;

• cancellation terms;

• and technical handover process.

Cancellation does not automatically:

• create another Startup Service charge;

• transfer ownership of CWDT proprietary resources;

• eliminate outstanding third-party obligations;

• or guarantee the automatic closing of trading positions.

45. LEVEL 6 — ENTERPRISE / CUSTOM

Level 6 is intended for technical environments that exceed standard Level 5 capacity or require custom technical management.

Before the final Level 6 service arrangement is confirmed, CWDT reviews the applicable:

• VPS infrastructure;

• number of MT5 terminals;

• Expert Advisor environment;

• setfile requirements;

• monitoring requirements;

• technical-management requirements;

• custom infrastructure;

• and expected technical workload.

CWDT then confirms the applicable:

• technical capacity;

• service coverage;

• final monthly price;

• and payment arrangement.

Level 6 starts from €2,500 per month.

Subscribing or paying for Level 6 before the review has been completed does not by itself create an undefined or unlimited technical-service obligation.

If a client subscribes to Level 6 before the review has been completed and no final service agreement can be reached, CWDT will cancel the applicable service arrangement and arrange any refund due for the unprovided service period through the applicable payment platform, subject to:

• services already provided;

• applicable withdrawal rights;

• mandatory consumer law;

• and the payment platform's processing procedure.

Material changes to an agreed Level 6 environment can require review of the:

• technical capacity;

• service scope;

• workload;

• and monthly price.

The maximum of 10 Expert Advisors per MT5 terminal remains applicable to Level 6.

47. TRADING LOSSES AND TECHNICAL LIMITATIONS

CWDT cannot guarantee that technical management will:

• produce a profit;

• prevent trading losses;

• prevent drawdown;

• prevent broker execution issues;

• prevent slippage;

• prevent price gaps;

• prevent platform failures;

• prevent Expert Advisor errors;

• prevent VPS outages;

• prevent internet failures;

• or prevent all configuration problems.

Automated trading carries both financial and technical risk.

Technical services can reduce certain operational risks but cannot eliminate trading risk.

49. CLIENT INFORMATION AND ACCURACY

The client is responsible for providing accurate information required for the agreed technical setup.

Incorrect information such as:

• incorrect broker server;

• incorrect MT5 account;

• incorrect licence information;

• incorrect EA files;

• incorrect login information;

• or incorrect configuration instructions

can delay or prevent the technical setup.

CWDT is not responsible for errors directly caused by materially inaccurate information supplied by the client or an independent third party, except where mandatory law provides otherwise.

51. CHANGES TO THESE SERVICE TERMS

CWDT may update these Service Terms when reasonably necessary because of:

• service changes;

• technical changes;

• Membership changes;

• legal requirements;

• provider changes;

• new services;

• or clarification of existing conditions.

The current version and effective date will be displayed on the CWDT website.

Where a material change affects an active recurring service, CWDT will communicate the change in advance where reasonably required.

A material change to these Service Terms does not override mandatory consumer rights.

53. GOVERNING LAW

These Service Terms are governed by Dutch law.

For consumers, this choice of law does not deprive the consumer of mandatory consumer protection that applies under the law of the consumer's country of habitual residence where such protection cannot legally be excluded.

Any mandatory rules concerning jurisdiction or consumer dispute resolution remain unaffected.

55. QUESTIONS BEFORE PURCHASE

Clients are encouraged to ask questions before purchasing or subscribing if anything about the technical scope is unclear

For the Professional VPS Startup Service, CWDT first defines the intended technical environment before the client approves the applicable setup.

For Level 6 or another custom environment, the client should contact CWDT before subscribing whenever possible.

© Cyber Wolfdog Trading

Operated as part of Chiwi's IT

CWDT Service Terms — Version 1.6
Effective / Updated: 2 October 2026

KvK: 85913677
VAT: NL004170110B32
Postal address: Postbus 6, 4715 ZG Rucphen, the Netherlands
Email: info@cyberwolfdogtrading.com