Privacy Policy — Cyber Wolfdog Trading (eBooks)

Last updated: [24-12-2025]

Cyber Wolfdog Trading (“CWDT”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal data we collect when you use ebooks.cyberwolfdogtrading.com (the “Website”), why we collect it, how we use it, how we protect it, and the rights you have under applicable privacy laws (including the GDPR).

1) Who we are (data controller)

The Website and digital products are offered under the brand Cyber Wolfdog Trading, operated as part of Chiwi’s IT.

If you have questions about this policy or your data, contact us via the email above.

2) What data we collect

Depending on how you use the Website, we may collect the following categories of personal data:

A) Newsletter / email sign-ups

  • Email address

  • Subscription metadata (date/time, form/page source)

  • Proof of consent and technical identifiers (e.g., IP address) where available

B) Purchases (eBooks / digital downloads)

  • Name (if provided)

  • Email address

  • Billing country (and/or VAT details where applicable)

  • Order details (product, price, taxes, timestamps)

  • Download/access logs (to deliver your product and prevent abuse)

Payment data: payments are processed by third-party payment providers integrated into the checkout. We do not store full card details.

C) Customer support

  • Your email address

  • The content of your message and any attachments you provide

  • Support history (to resolve your request)

D) Website usage & technical data

  • IP address

  • Device/browser information

  • Pages visited, approximate location (based on IP)

  • Cookie identifiers and similar tracking technologies (see Cookies section)

3) Why we use your data (purposes)

We use personal data to:

  • Provide and deliver digital products (eBooks) and send order confirmations

  • Provide customer support and handle service requests

  • Send newsletters and marketing emails only if you opt in

  • Administer discounts/promotions you requested (e.g., newsletter discount)

  • Improve Website performance, security, and content

  • Prevent fraud, misuse, and unauthorized sharing of digital products

  • Comply with legal obligations (tax/accounting)

4) Legal bases for processing (GDPR)

When GDPR applies, we process your personal data under one or more of these legal bases:

  • Consent (e.g., newsletter subscription)

  • Contract (to fulfill your purchase and deliver digital products)

  • Legitimate interests (security, analytics, improving the Website, preventing fraud)

  • Legal obligation (accounting and tax compliance)

You can withdraw consent at any time (see Your Rights).

5) Email marketing & unsubscribing

If you subscribe to our newsletter, we may send you educational content, updates, and offers.

  • You can unsubscribe anytime using the link in each email.

  • After you unsubscribe, we may keep a minimal “suppression record” (e.g., your email address) to ensure we respect your opt-out.

6) Cookies & similar technologies

We may use cookies and similar technologies for:

  • Essential functions (site operation and security)

  • Analytics (understanding usage and improving content)

  • Marketing (where enabled and permitted)

You can control cookies via your browser settings and—if available—via any cookie/consent banner on the Website.

7) Sharing data with third parties (processors)

We may share personal data with trusted service providers who help us operate the Website and deliver products.

This may include:

  • Website / funnel / form provider: Systeme.io (and related infrastructure)

  • Email delivery/automation provider: used to send newsletter and transactional emails (where applicable)

  • Payment providers: to process payments securely (varies by checkout configuration)

  • Analytics providers: if enabled (e.g., via tag manager)

  • Security/hosting/CDN providers: to keep the Website secure and fast

We only share data that is necessary for the purpose and require providers to protect your data.

Patreon

If you join any CWDT membership via Patreon, Patreon processes your membership and billing under their own privacy policy. We may receive limited information needed to provide access or support (depending on your Patreon settings and the way access is delivered).

8) International data transfers

Some of our service providers may process data outside the EEA/UK. When that happens, we rely on appropriate safeguards (such as Standard Contractual Clauses) or other lawful transfer mechanisms.

9) Data retention

We keep personal data only as long as needed:

  • Newsletter data: until you unsubscribe (plus limited suppression records)

  • Order records: as required by law for accounting/tax purposes (typically up to 7 years in many jurisdictions)

  • Support messages: as long as necessary to resolve your request and for reasonable internal reference

  • Security logs: for a limited period to prevent abuse and maintain security

10) Your rights

Depending on your location (and in the EU/EEA under the GDPR), you may have rights to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (where applicable)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent (for marketing)

  • Lodge a complaint with your supervisory authority

To exercise your rights, email info@cyberwolfdogtrading.com.

Supervisory authority (Netherlands)

If you are in the Netherlands/EU and believe your rights have been violated, you may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

11) Security

We use reasonable technical and organizational measures to protect personal data. No system can be guaranteed 100% secure, but we work to prevent unauthorized access, disclosure, alteration, or misuse.

12) Children

The Website is not intended for children under 18.

We do not knowingly collect personal data from children under 16. If you believe a child has provided us personal data, contact us and we will address it.

13) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision.

14) Contact

Questions about privacy or data requests?